Return Policy
Return & Refund Policy
We want you to love your purchase! If you're not completely satisfied, we're here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Not a final sale or clearance item
Non-Returnable Items
For health and hygiene reasons, the following items cannot be returned once opened:
- Skincare and beauty products
- Personal care items
- Intimate apparel or undergarments
How to Start a Return
To initiate a return, please contact us at our contact page with your order number and reason for return. We will respond within 1–2 business days with instructions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you received a damaged or defective item, we will gladly exchange it. Please contact us within 7 days of delivery with a photo of the damage.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item arrived damaged or we made an error with your order.
Questions?
If you have any questions about our return policy, please contact us and we'll be happy to assist.